TERMS AND CONDITIONS

Terms and Conditions

BY MAKING A BOOKING FOR A STAY AT BLISS BOUTIQUE HOTEL, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ THEM CAREFULLY BEFORE YOU PROCEED WITH YOUR BOOKING.

General

Bliss Boutique Hotel is strictly a NON-SMOKING HOTEL.

Please be reminded that upon checking-out, if the room/s are found to be smelled of smoke, MYR 500/=per room shall be charged for cleaning charges plus cost of closure of room/s for the number of days for cleaning purpose and additional charges for damages, if any.

 

Official check-in time is 14:00 (2 pm) & Official check-out time is 12:00 (12 pm).

Earlier check-in or Later check-out is subject to availability and an additional charge might be applied.

 

Buffet Breakfast serving from 7.30am – 11.00am on Weekdays & 8.00am – 11.00am on Weekends.

Bookings

Bookings could be made online at www.blissboutiquehotel.com (“Bliss Boutique Hotel Website“) for any of our rooms. You may have a registered account on the Bliss Boutique Hotel Website in order to collect member point for redemption in future booking.

 

All booking made through www.blissboutiquehotel.com (“Bliss Boutique Hotel Website“)  is inclusive of COMPLIMENTARY BREAKFAST for the number of person shall be allocated to the room.

Children 10 years old and below are free of charge.

Additional Breakfast cost RM 15.00/ person

 

The room is sold in accordance to room type(s) and MAXIMUM PERSONS allowed per room as stated in room information.

Any additional person(s) staying in the same room shall be liable to be charged for another room at the same prevailing room rate of the same room type.

 

Full payment must be made at the time of booking. Your payment will be secured by PayPal™.

 

Tourism Tax RM 10/room/night will be collected upon check-in (apply for foreign guests). Kindly take note that Tourism Tax will not be included in the final room rate bases on Malaysia government’s law.

 

Once your booking has been successfully completed, a Booking Confirmation (Hotel Vourcher) will be issued in respect of each room booked and sent to the email address provided in your registered account.

You MUST produce your Booking Confirmation(s) upon check-in at the Hotel, together with your original valid photo identification document (national registration identity card, passport or other identification card or document as the Hotel may require).

If you do not receive your Booking Confirmation(s) within twenty-four (24) hours from the time of booking, please contact us via [Contact Us] Form in Bliss Boutique Hotel Website, or email to enquiry@blissboutiquehotel.com.

 

The ‘Guest’ named in the Booking Confirmation must be the person staying at the Hotel otherwise we reserve the right to cancel the booking.

 

At all times during the booking process, you will be advised to ensure the accuracy of your booking details (guest details, stay dates, room types, room rates, number of guest(s)). Bliss Boutique Hotel will not be responsible or liable for errors in booking details.

Bookings are accepted subject to room availability.

Restrictions

You are not allowed to bring the following into our Hotel:

  • Durian (fruit)
  • Pets or livestock
  • Any electrical appliances and/or equipment for heating and/or cooking purpose

 

*Please take note that no any EXTRA BED provided in Bliss Boutique Hotel.

 

**Baby-cots provided subject to availability upon request.

Check-In and Check-Out

Check-in
Booked rooms will be held for check-in until 6.00 am the following day of the scheduled check-in date, after which the booking will be deemed cancelled upon no-show and Bliss Boutique Hotel shall be entitled to release the booked room(s) for the remaining stay dates to other guests.

No refunds will be provided for the cancelled booking.

 

A refundable deposit will be required upon check-in.

 

Check-out
If you check-out beyond the stipulated time at the Hotel of your stay, Bliss Boutique Hotel reserves the right, without further notice to you, to charge you an additional half day/ one (1) night’s stay at the prevailing room rate or remove your belongings into the luggage storage facility and deny you further access into the room.

Bliss Boutique Hotel shall not be liable for any loss or damage to your belongings as a result of the action(s) taken.